9 Squared, Inc., a Zed Company doing business as ZED USA, and its affiliates (collectively, "ZED USA") understand your concerns about how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
1. What Personal Information About Customers Does ZED USA Gather?
The
information we learn from customers helps us personalize and
continually improve your experience with our Services. Here are the
types of information we gather:
Information
You Give Us:
We
collect, maintain and use information you give us as necessary to
enhance and provide quality service and products. You provide us with
information when you search, buy, participate in a contest or
questionnaire, or communicate with customer service. For example, you
provide information when you search for a product; make an order;
communicate with us by phone, e-mail, or otherwise; complete a
questionnaire or a contest entry form; or apply for a job with us. As
a result of those actions, you might supply us with such information
as your name, phone number and credit card information.
Automatic
Information:
We
receive and store certain types of information whenever you interact
with us. Examples of the information we collect and analyze include
the Internet protocol (IP) address used to connect your computer to
the Internet; login; e-mail address; password; computer and
connection information such as browser type and version, operating
system, and platform; purchase history; the full Uniform Resource
Locators (URL) clickstream to, through, and from our Web site; and
products you viewed or searched for and phone number used to call our
800 number.
E-mail
Communication:
If
you chose to receive emails from us, we may send you emails
describing special offers or services. At any time, if you do not
want to receive future emails from us, please let us know by emailing
privacy@tracfone.com
Information
from Other Sources:
For
reasons such as improving personalization of our service (for
example, providing better product recommendations or special offers
that we think will interest you), we might receive information about
you from other sources and add it to our account information. We also
sometimes receive updated delivery and address information from our
shippers or other sources so that we can correct our records and
deliver your next purchase or communication more easily.
2.
What about Cookies?
Cookies
are alphanumeric identifiers that we transfer to your computer's hard
drive through your Web browser to enable our systems to recognize
your browser and to provide features. We use cookies to store
visitors’ preferences, record session information, such as
items that consumers add to their shopping cart, record user-specific
information on what pages users access or visit, and record past
activity on a site in order to provide better service when visitors
return to our sites.
The "help" portion of the
toolbar on most browsers will tell you how to prevent your browser
from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether.
3. Does ZED USA Share the Information It Receives?
Information
about our customers is an important part of our business, and we are
not in the business of selling it to others. ZED USA customers must
opt to share their information. If you have opted to share your
information, we only share information with ZED USA business partners
who also respect privacy concerns.
We may release account
and other personal information when we believe release is appropriate
to comply with law; enforce or apply our Terms and Conditions and
other agreements; or protect the rights, property, or safety of ZED
USA, our users, or others. This includes exchanging information with
other companies and organizations for fraud protection and credit
risk reduction.
We may employ other companies and
individuals to perform functions on our behalf. Examples include
fulfilling orders, sending e-mail, removing repetitive information
from customer lists, analyzing data, providing marketing assistance,
processing credit card payments, and providing customer service. They
have access to personal information needed to perform their
functions, but may not use it for other purposes.
In the
event that ZED USA is acquired or acquires another company, customer
information will be one of the transferred assets.
If you
wish to unsubscribe to our service or opt-out of our information
sharing program, you may contact us at: privacy@tracfone.com
4. Information Security
ZED
USA protects your information by using industry-standard encryption
technologies when transferring and receiving consumer data. When you
place an order, the information you submit is encrypted to protect
you from unauthorized access to the information.
It is
important for you to protect against unauthorized access to your
information and computer. Please be sure to sign off when finished
using a shared computer.
5. Children
If you are under the age of 18, you may use our sites only with the involvement of a parent or guardian. We understand that parents may purchase products for use by minors and any information collected will appear to be that of the parent-subscriber and treated as such. In accordance with the Children’s Online Privacy Protection Act and ZED USA’s policy, ZED USA does not knowingly collect or share personal information from children under the age of 13. We believe that parents should supervise their children’s on-line activities and use a parental control tool to prevent children from disclosing personal information without parental consent. If a child under the age of 13 has provided personal information without the consent of a parent or guardian, please contact us at the addresses below. After verification of the information, we will delete the information from our records.
6. Contest, Sweepstakes, Promotions and Surveys
We periodically operate contests, sweepstakes, promotions and surveys that may require registration or the submission of personal information. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. If you choose not to provide your information, you may not be able to do certain things, like access enter a sweepstake or contest, request samples, or send us e-mails. If you choose to provide you information, we may use this information to contact you for winner notification, prize delivery confirmation or other related purposes, (see the rules of each contest for details about how your information will be used). We may also ask your permission to allow us to publicly post some of your information, such as on a winner's page, in the event you win a contest or sweepstakes. Except as required by applicable law, we will not post your information without your permission. Additionally, we may send offers to you on our or behalf or on behalf of our marketing partners. If you do not want to receive such offers, you may use the opt out method detailed in the email. You may be provided the opportunity to register to receive updates from certain applications within the Services. These updates may be in the form of text messages. This means you must be subscribed to Text Messaging to obtain these notices and you will be charged for all Text Messages in accordance with your subscription plan.
7. Tell-A-Friend
There may be occasions where you may choose to tell a friend about us and we may ask you for your friend’s name, phone number and/or email address. We may then contact your friend to provide information related to our Service. If your friend does not want to receive any further information, then your friend may use the opt out method detailed in our correspondence.
8. Links and Third Party Websites
ZED USA is not responsible for content or privacy policies of other sites. We recommend that you review the content and policies of all sites that you visit.
9. Updates
By using our Services, you signify your agreement to the terms of our posted Privacy Policy. We may update or modify this Privacy Policy from time to time in the future without notice. Any such updates or modifications shall be effective immediately upon posting on our sites. Please refer back to this page often for the latest information.
10. Your California Privacy Rights
A
California privacy law that went into effect on January 1, 2005,
allows California residents to obtain specific information about a
business's privacy practices if it shares information with other
companies for those companies' direct marketing purposes.
As
explained in this Privacy Policy, whenever you agree to let us
collect personal information about you, we will always provide you
with an option to prevent this information from being shared for
non-administrative purposes with third parties. You can exercise this
option at any time by following the steps outlined above.
Because
this comprehensive Privacy Policy provides you with details on how
you may opt-in / opt-out of the use of your personal information by
third parties for direct marketing purposes, we are not required to
provide you with this information.
11. Contact Us
If
you have any questions or concerns about this Privacy Policy, or if
you feel that we are not following the stated Privacy Policy, you may
contact us by:
privacy@tracfone.com
TracFone
Wireless, Inc.
9700 NW 112th Avenue
Miami, FL 33178